Booking terms

PRICES:

The prices are stated per apartment and night, including all taxes. The local tourist tax (EUR 2.20 / person and day) for guests from the age of 18 and the cost of final cleaning (EUR 45.00 per apartment) are not included. In addition, we reserve the right to claim compensation for loss or damage of the inventory.
Short stays up to 4 nights are subject to availability. In this case we charge a additional fee of 15%
Washing and drying of your laundry is possible for a small fee.
* Minimum stay over New Year’s Eve 7 nights

BOOKING TERMS:

The general terms and conditions for the hotel industry (AGBH) apply in the version of 15.11.2006, with the exception of the items changed in this list

CONCLUSION OF CONTRACT – DEPOSIT:

Deposit of 30% of the total amount must be paid no later than 8 days after booking, i.e. confirmation of the offer in written or oral form. Deposit is paid by bank transfer to our account Kärntner Sparkasse IBAN:AT33 2070 6045 0090 4653, BIC: KSPKAT2KXXX

REST PAYMENTS:

The remaining amount is usually paid before departure.
Final payments can be made in cash, by debit / debit card (Maestro), by credit card or before departure by bank transfer to our account at Kärntner Sparkasse. IBAN:AT33 2070 6045 0090 4653 , BIC: KSPKAT2KXXX

CANCELLATION POLICY:

30% up to 28 days before the date of arrival.
60% 28 days to 1 week before the date of arrival.
90% within the last 7 days.
Late / early arrival, as well as no-shows 100%.
Therefore we recommend the conclusion of a travel cancellation insurance.

CHECK IN:

Check in for holiday apartment is possible from 2 p.m. However, should you arrive after 6 p.m., we ask for your notification. If you arrive earlier, you are welcome to use our outdoor area and the beach at the lake “Turnersee”.

CHECK OUT:

We ask you to vacate the apartment on the day of departure until 10 a.m. On the day of departure you are also welcome to use our outdoor area and the beach at the lake “Turnersee”. Should you stay longer in the apartment, you will be charged for one more day.

BOOKINGS:

The apartment is booked up to the maximum stated number of persons (including a cot).Additional persons can be accepted only if arranged by telephone or in writing prior to arrival. These is charged at an extra cost of EUR 30, – / pers. and day.

DOGS:

The cleaning cost for dogs is charged in the amount of EUR 10, – / day (without food). If there is an increased need of cleaning, the extra work will be charged additionally.
Please take into consideration that dogs must not be left alone in the holiday apartment. Basically, the entrance to the beach is only allowed on a leash. In addition, dogs on the Lake Turner are not allowed to go into the water.